At Stop Online Puppy Mills, we constantly preach that buying puppies online is flat out dangerous. Before you buy a puppy, there are many reasons why it is in your best interest to meet both the mother and the puppy before you buy. It’s the only way you can assess their living conditions and health. After all, this pup will be a part of your family for many, many years. It is also very important to see the conditions in which the dogs live.
Stop Online Puppy Mills is constantly contacted by consumers asking for advice regarding the legitimacy of websites and breeders selling puppies online. One the of most frequently asked questions is about the website: PuppySpot. PuppySpot is what we call a puppy broker website. Puppy broker websites are a platform for breeders to advertise and sell their puppies. A puppy broker website may sell thousands of puppies from hundreds of breeders. PuppySpot is absolutely a puppy broker website. To note, PuppySpot used to be called Purebred Breeders. That alone is worth a Google search. Stop Online Puppy Mills does not endorse PuppySpot or the many other puppy broker websites listing puppies for sale over the internet.
PuppySpot appeals to consumers with a slick and colorful website. To the uneducated consumer, the website might look legitimate and professional, as they boast about selling thousands of puppies to thousands of happy families. They have personal shoppers called “puppy concierges” that assist you with the buying process. They even have a “no puppy mill promise” that makes consumers feel as if they can trust the site and the breeders. PuppySpot makes it very convenient to buy a puppy and have it shipped to you as if you were buying a new pair of shoes. Lastly, they are partners with the American Humane Society, so they must be legit. Right? Actually, these are the many reasons we would advise anyone looking for a puppy to stay far away from the PuppySpot website.
PuppySpot lures you in with thousands cute puppy photos. Once one is interested in a listed puppy, you can read a puppy’s short bio. If you want to get more information about that puppy, you have to call a PuppySpot “puppy concierge.” Stop Online Puppy Mills called and found they would only tell us a limited amount of information about the puppy we were interested in. They require a deposit to learn more about the breeder, puppy or puppies you are interested in. These salespeople seemed to read from a script created for each puppy. We also found the salespeople are very pushy. They pressure you into putting down a deposit or buying the puppy. For instance, they tell you other people are interested in the puppy and the puppy could be gone if you wait too long. One “concierge” called us back several times pressuring us. When we asked the salesperson if he made commission from the sale of the dog, he said yes. Bingo! PuppySpot “puppy concierges” are nothing more than commissioned salespeople who most likely have monthly sales quotas to fill. However, the site makes it seem as if you are talking to some sort of puppy specialist.
Let’s talk about the PuppySpot “no puppy mill promise.” We think any breeder that holds a USDA license is a puppy mill. USDA-licensed commercial dog breeders are high volume puppy producers, or in our eyes, puppy mills. Holding a USDA license allows these breeders to wholesale puppies to pet stores, sell puppies to brokers or ship puppies sight unseen to consumers. PuppySpot itself is registered as a dog broker with the USDA and because they ship puppies sight unseen, many, if not most of their dog breeders are USDA licensed as well. Since their breeders comply with the law, and are regulated by the federal government, PuppySpot uses this very misleading “no puppy mill promise” statement. Sadly, the USDA has been very lax in enforcement and inspections for many years. Many USDA licensed breeders have been listed on the Horrible Hundred lists, for this reason, we feel the PuppySpot “no puppy mill promise” is very misleading to consumers and a flat out false promise. You don’t want your puppy to come from a USDA dog breeder.
Responsible breeders have nothing to hide. They are proud of the way they breed and raise their puppies. Responsible breeders want to meet the families who will be giving their puppy a new home. We urge anyone who is buying a puppy to meet the mother dog and puppy before they pay. The PuppySpot website shifts the attention from you meeting the mother dog, seeing her condition and the conditions the puppy was born in, to them conveniently shipping the puppy to you without ever meeting the puppy or it’s mother. PuppySpot promotes the “convenience” of them shipping the puppy to you, to cloud the consumer’s desire to see and meet the puppy. Shipping puppies at young ages can be dangerous for the puppies. PuppySpot presents shipping puppies it as if this is a normal way to buy an animal. It is not.
Lastly, PuppySpot advertises (over the internet and on their website) that they are in a collaboration with American Humane. We feel this “collaboration” is a sham and that PuppySpot is using American Humane to legitimize their website which is misleading for consumers. American Humane is essentially endorsing PuppySpot by allowing American Humane to be listed on and collect donations from the Puppy Spot website. Since American Humane is a certification organization, we thought we should reach out to them to ask why they are associated with a website that sells thousands of puppies from hundreds of USDA breeders. Why would American Humane do this? We tried many times to reach both the Executive Director as well as the National Director of Companion Animals at American Humane with no response from either.
In summary, we do not recommend buying a puppy from PuppySpot. If you want more information, please see the many reviews available online. Do not trust the self posted reviews on the PuppySpot website. We recommend looking up the reviews listed on outside review agencies such as the Better Business Bureau, Trustpilot, Glassdoor, and Sidehusl, These reviews are from previous puppy buyers and ex-employees.
The bottom line: buying a puppy online only perpetuates the cruel cycle of puppy mills. It hides the reality and cruelty from buyers and it paints a false picture of who these mass breeders really are. Before you buy, verify. See for yourself that the puppy you are buying is coming from a breeder that properly cares for and has the best interest of the parents and the puppies at heart.